Customer Testimonials
I contacted David Heard about wanting a new vehicle. When I say he was the best. He is better than the best. He was patient and knowledgeable. He got me right. I recommend him 10000 stars.
Very happy with the Service center. Very prompt, professional and extremely informative. Will definitely be back as a regular. I highly recommend.
Well run facility with knowledgable staff. Will come back for future service when it’s needed
Juria Ortiz was the sales repre. That helped us this weekend, very helpful and great person and quick response I most definitely appreciate and will advise more family and friends to go through her for business
We experienced an issue with our 2020 Dodge that wasn't throwing a code. The Super Tech was able to diagnose the issue and make the needed repair in a reasonable time.
Brought it in for some warranty work and Mr Coby was on it and very attentive to make sure we could get it taken care of around my only odd day during the week. Very appreciative of him and the technician
Gino Guerrero did g good job taking care of making sure my car was fixed in a timely manner..I tank him and the mechanics for fixing my car
I was very pleased with the service of my vehicle.Cristi kept me updated on all services offered & done. She went above & beyond to make sure I understood any and all offers
My boy Kevin Teran was phenomenal got me best deal I could ask for considering my situation did not let me walk out until I had car I came in for that made sense for me . Also finance team and Saul were great helping me with approval process
Dominique was my sale person he was awesome and followed up week later to make sure everything was OK!
Excelente service, I was take care quickly, this is the second time I showed up without an appointment due to my work schedule and they did a great job, my truck was done by the time my service advisor told me, I’m happy taking my truck to service at this dealership.
Very good experience, my service was professional and completed in timely fashion. Nice facility, very accommodating.
Fast and Friendly Service Staff. Knowledgeable and helpful with any issues. Free Safe Wifi in a clean waiting area.
Very professional and reliable service. Great service and keeping customer well informed. Fast in and out service.
It was straight forward , good customer service , the cars look good and run nice , thank you
Went in to look for a car. GP greeted us as soon as we walked up and offered to help us right away. He was very professional and tailored to our needs. GP provided excellent customer service. He did not rush me and let me take my time at looking at differrent vehicles. I had a great expierence.
Went in for an oil change and tire rotation on my 2024 Rubicon and about thirty minutes later I was on my way with fresh oil and rotated tires. The service representative was awesome and kept me informed the entire time, thanks Bayway
I want to comment on my service advisor, Gino. He was great! He kept me informed and was very apologetic about my vehicle takung so long to be serviced! Very nice young man and understanding of my frustrations!
Honest! The only the thing that matters. They take care of my service truck. I also bought a challenger and when issues arose, they made all that right also. There was a scratch on the door that without question was corrected. Thanks.
Went to this dealership because all the other dealerships would take forever , here I’m in and out customer service is a above 5 stars they don’t try to get to buy unnecessary items they give you the best deal possible!
Excellent customer service.finance is very quick in and out very organized teams members thank
Very friendly and informative. Gino kept me updated. Service area clean and they provide free water and coffee. Staff always friendly and kind.
Your employee, Coby Hanks is Great, I recently had my Jeep Gladiator serviced at your dealership, and I wanted to take a moment to share how pleased I am with the experience. I brought my Jeep in due to a couple of issues: a faulty battery and side steps that weren’t deploying when I opened the door. From start to finish, your team handled everything with impressive professionalism and efficiency. First off, I was amazed at how quickly you were able to address the problems. The repairs were completed in a timely manner, which got me back on the ...
Enjoyed doing business with them. Its where i take my truck so they use mopar parts
Fast and easy understanding Relene did a great job answering my questions I had about my vehicle
This dealership is very professional and reliable. Get you in and out fast. Will definitely be back.
My service tech did everything she could to help get my vehicle on track! She kept me updated and was very professional and polite! Relene was amazing and very helpful. I highly suggest letting her take care of your service needs!
Great customer service! Very timely and would highly recommend them to anyone needing service done
Your service was done in a professional manner and I’m just trying to come up with 15 words
David was a great!! Everything I asked for he delivered ! Easy process didnt stay there long at all. Best place to get a vehicle .
Fast and friendly service, service rider was very transparent from the get-go, they touched base with me every single day to let me know what was going on, I will be back again to this location for all of my service needs, and maybe to buy a new car someday
Coby addressed the issue I had and is a very professional person. Very top notch individual!!!
Everyone is super helpful and nice. They answer any and all questions i have. I’ll definitely come back.
Good job. No complaints. Everyone was very nice. Everything went very smoothly. Done in a timely manner.
Brought my truck in for serivce, the staff was very friendly and answered all my questions.
Coby is great. Took care of our truck. Appreciate his helping us. First class service.
Very friendly and knowledgeable James Allen is super knowledgeable and a willingness to solve my problem!!
I have bought vehicles and had service done from this dealership. Overall have been very satisfied.
I arrived a little before 7:00am and they got me in and out in less than an hour and I made it to work by 8:00am.
Fast, efficient, kept me in loop on every thing they did to my vehicle. Gave me an ETA when I arrived and beat it by 20 minutes. I recommend Bayway CDJR to everyone.
I was very pleased with the service. Service advisor kept me informed. I would recommend this dealership for service.
Great service and sales team. They greet you and ask what’s your concerns and address them in a timely manner
The service team evaluated and resolved issues. Ray interacted with the customer professionally and help to streamline all concerns.
They come to you upon arrival and address your concerns . They prep your ticket starting with vehicle mileage and etc and your vehicle is on its way to the garage for diagnostic and repair. In the meantime you enjoy their hospitality with refreshments, restrooms, comfortable couches and free Wi Fi .👍
Cody was very professional and his communication skills were beyond my expectations. He kept updating on all repairs and insurance updates on a timely manner.
They are focused on providing the best customer service! I highly recommend them for purchase of your next vehicle!
The team members were easy to deal with and communications kept us in the know.
Diego Salazar and the team, including Mario, Jonathanand Yulia at Bayway are excellent service providers. I recommend purchasing from this dealership.
Relene was terrific! Kept us updated the whole time our Jeep was in service. Very friendly and professional! Will definitely be back!
Sevice is fast and tailored to your schedule. Service advisors calls with updates throughout the service process.
I scheduled my truck to get an oil change. They got me in right away and got me out quick. There were no issues whatsoever, and they kept me updated the entire time.
Robbie took care on very well and was very informative. Will not be going back due to your high increase compared to my previous oil change. I can get a cheaper oil change elsewhere.
Mr. Robbie was very attentive, informative & nice to deal with regarding my Jeep Compass. Thank you.
Did a wonderful job. Very friendly people. Always polite and nice to deal with Happy New Year
Great service! Gino was very helpful, always on top of updating me and letting me know the progress on my truck.
Once they told me it was going to take 3 hours I was like really but thank them for a fast oil change was so happy it one took like least then 3 hour great job thank y'all so much
Overall great experience. Will be back to visit Lory soon for my service needs. We came and only waited an hour or so.
Good people. Patient. Nice. Professional. Courteous. Follow up. Great. Fast. Best. Altruistic. Dedicated. Loyal. Happy.
Relene is very helpful and courteous. Problem fixed thanks to the tech on the cade.
Fast and efficient process checking in for service. Service advisors and staff were very friendly and accommodating.
Coby Hanks is the best service advisor I’ve ever known. He really takes care of his customers and goes out of his way to make sure we’re taken care of. Please keep being the great associate that you are
Staff was very helpful and friendly from start to finish, they made the whole process quick and easy.
Good good good good good good good good great great great good good good good
good help and great service and was very pleased and took care of the problem
Enjoy the visit and was treated with excellent service, I give Cody thumbs 👍. Looking forward to my next visit
Fast,Friendly good work.love the show room,very clean.and lots of Jeeps to look at
Rene and the mechanic diagnosed the problem and had it fixed in a timely manner. Rene called me every step of the way.
Friendly courteous knowledgeable service writer. Suggested service was done well and solved the issue. It just took longer than expected.
The best costumer service, friendly. And really clean. They are always ready as soon as you get there.
I had that selling isn’t personal anymore.. all customer are seen as a $$$. Once the sale is made you’re not cared for after that… then when you need services it’s an issue… My experience at Bayway was good not great
Great and fast service very good customer service from everyone who works at service department
Pulled and walked right in,I was greeted and from there they did a walk around and got right work.
Great experience, Gino and the team were very helpful in getting the job done and providing excellent customer service
I drove in, they fixed it and I left. They were very courteous and efficient. This has always been my experience with them.
Coby was the most attentive, helpful, honest, communicative service advisor I've encountered in all my dealings with any dealership I've ever been to, and I've been to many.
Gino Guerrero ,was very professional helpful and courteous! He kept me updated on the progress of my vehicle !! He's a great asset to the company!!!
Great service team. Kept me updated all morning and gave me a courtesy ride to work
In addition to being really convenient Bayway CDJR has excellent sales and service teams to provide a great customer experience.
The dealership is very good with amazing service which led to me enjoying my trip there
This is a friendly, clean location. With great communication and customer service. Amazing overall experience.
The dealership has friendly personnel that take your concerns seriously. Work is performed in a quick and timely manner especially for those who choose to wait for the service to be completed on their vehicle
Rene listened to everything that was going on and took it from there. She informed us every step of the way. The mechanic had it in and out in a timely manner.. What a great team. Thank yall
Always professional and nice. I never had any problems with getting things done in the service department
It is very simple they made us fill like family. The experience was amazing and they were easy to deal with.
Service team was fast and diligent with my request of service. I will be back again
I would like to thank Felipe for his hard work and generosity. Felipe made sure I was comfortable and informed me to the beginning to the end while my car was getting repaired or how many cars was before me and that meant a lot to me communication is the key and he did that.Felipe you Rock!!!. Thank you for everything.
Carlos was fantastic from start to finish! He was knowledgeable and friendly. I'm glad we made the last minute decision to check out Bayway. It was the best car buying experience!
Bayway Jeep Service Dept are quick to assist and friendly. The cost is a bit high.
Great service team and very helpful always keeping us updated with everything that was going on with the vehicle.
Great customer service everyone was very friendly and very attentive. Service was done very fast
Took my 2020 Ram in for a dash replacement, I was surprised at how quickly and efficiently it was done thanks to the service writer Relene Neill and the technician
All staff very helpfull all the time very knowledgeable, on any questions you might have.
In and out for a routine oil change. Service was good and Robbie addressed some issues I was having with the truck.
Every time I come in, they are professional and ready to assist me with whatever I may need. They keep me updated throughout the process, while work is performed.
This is my Favorite Dealership. Lory Tailor made my vehicle was check out and service correctly as usual. 🙂
Relene was my advisor. She kept me informed. The service was awesome too. My car was picked up the same day . Thanks Bayway.